Etshirt.ca Policies

Prices Online:

Price are due to changes without any notification.

Customer Artwork:

WE RECOMMEND YOU USE A PROFESSIONAL GRAPHIC DESIGNER.

The customer must make sure the Artwork he or she send us is ready to print
Ready to print means: Spell check made , 300 DPI or higher at size to print. The Customer
must specify if the size needs to be adjusted prior to printing.

THE CUSTOMER IS 100% RESPONSABLE FOR ANY MISTAKE IF THE FILE IS NOT CORRECT

Return Policies:

Blank T-shirt: 30 Days Exchange or Refund ( - 20% re-stocking fees )
T-shirt most be clean not worn or washed.

Printed T-shirts : NOT REFUNDABLE OR EXCHANGEABLE
Except if we made the mistake, wrong color, wrong size etc.
Any orders submitted for exchange or refund most be returned not washed or worn.
If the items are not returned we will not exchange or refund them.

DTG Printing: We only guarantee our printing on Gildan 5000, Gildan Softstyle or Alstyle 1301.
If you choose any other model or bring your own garment we cannot guarantee the printing in DTG. NO EXCEPTIONS.

NO RETURN OR REFUND ON PROMOTIONS OR SPECIAL ALL SALE ARE FINAL

Printing Supplies: No refundable if used or opened

Resale and wholesalers:

All artwork supplied must be confirmed and approved by your customer before you submit the order
If you supply the garments you must be sure that we can print them with our diffenrent printing methods

Customer Online Review (Google, Facebook):

If you leave a 1 or 2 star review on our facebook or Google page before emailing us the issue, why you are leaving such a bad review, or received a full or partial refund of your order, we will sue for defamation of our brand. You agreed to this once you placed the order and send a deposit or a full payment. If you do not agree with these terms please do not order from our website.

 

Copyrights:

We will not accept any artwork that as a copyright and you are not the owner.
If you have permission to use a copyright artwork we will need a written letter from the owner of the artwork.

Payment Terms:

We accept all major credit card, Certified Check, Cash and Bank Transfers
All order most be paid before we process them. Only exception if we have prior arrangements with the customer.

Shipping Terms:

We ship all our order with Canada Post or Purolator.
All order come with insurance tracking and delivery confirmation.

 


   
   
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